Frustration with Upgrading My Zune Software [Solved]
I haven’t been able to upgrade my Zune software installation over the last couple of updates because I kept
getting the “Setup must stop because the required package ‘Zune’ failed to install,” Error code: 0×80070643.
Most solutions included downloading and installing the full Zune package which includes all of the other components required. I tried that, and nada. I tried a utility provided by Microsoft called “Windows Install Cleanup” which allows you remove a program’s Windows Installer configuration information so there’s no trace, or anything saved, from previous installs.
So, when the big Zune 3.0 update came around, I really wanted to upgrade. I decided I’d do the one suggestion I kept avoidng: a complete removal and reinstall. I avoided this because I’d lose all settings and *gasp* play counts. (I like them, okay?)
I completely removed the Zune software using a program called “Unzoone.” I also cleaned up the registry to make sure all traces were removed with “CCleaner.” Finally,
Okay. This HAS to work, right?!
Restart.
Start Install…..
ERROR!!!!! GAHHHHHHHHH!!!!!!!!
So, I began yet another quest of Googling for answers. Finally, I happened upon this Locker Gnome blog, Digged (?), where it was suggested that the Windows Firewall must be turned on (mine’s always off) for the installation to complete. Sceptical, I tried it. Sure enough! That was the ticket. Now why in HELL would the Windows Firewall need to be enabled for this reason!?


lawl.
One more reason why I no longer own neither an iPod nor a Zune. You’d think that of all things, they’d test it on their own internal systems before release.
Oh, man, this is fantastic! I’ve been struggling with this for a week now and can’t believe this is such a simple, stupid fix. But THANK YOU for spreading the word about this. I’ve searched forever!